Terms and Conditions

We want you to be happy with your purchase.  Please let us know of any problem that you may have – sales@topkit.co.

Items returned for exchange will incur additional postage at the same rate as the original purchase.
Return postage cost is the responsibility of the customer and we recommend a signed for service, as we cannot exchange or refund goods if they are lost in transit.
Returns must be made within 10 working days of receipt of your order.
Goods that are made to order or personalised are not refundable unless faulty.  In such circumstances we reserve the right to rectify a personalised item if possible and return postage costs would be refunded.